Summer Trainee, Customer Experience

Simucube is a game-changer in the world of sim racing and simulators. Here in Hervanta, Tampere, our team of 60 professionals creates products known for their top performance and high quality.

We’re now looking for a Summer Trainee to join our growing and exciting Commercial team in Customer Experience!

Whether you’re passionate about customer service, e-commerce operations, or ensuring our customers have the best possible experience with our products, we want to hear from you. You’ll work hands-on with real customer interactions and operations alongside our experienced team for summer 2026, supporting sim racing enthusiasts and professional drivers worldwide.

The role in a nutshell

This is a summer training position starting around May/June 2026

The salary range is approximately 2200-2700€/month, depending on your stage of studies

This is a full-time position based in Hervanta, Tampere

You must be an active student during the summer

This recruitment process is anonymous (read more below)

Your responsibilities will include

Customer service – helping our customers with inquiries and ensuring they have a great experience

Brand store support – managing orders, coordinating shipping, and keeping operations running smoothly

Product returns – handling return processes efficiently and professionally

Warranty repair logistics – coordinating the logistical side of warranty repairs

We’re seeking someone who:

Enjoys helping people and solving problems

Is detail-oriented and organized

Communicates clearly in English

Can handle multiple tasks and prioritize effectively

Is comfortable working with e-commerce systems and digital tools

What we would love to see

We value self-acquired skills and the desire to grow just as much as formal education and work experience, so show us what you can do! We’re looking for an independent way of working and excellent problem-solving skills. Above all, we’d love to see that you’re as excited about delivering exceptional customer experiences as we are.

We believe that teamwork is the key and know that great achievements are the result of collaboration. From day one, you’ll have the entire Simucube team by your side, ready to guide, support, and celebrate your progress.

About us

As a technology leader in sim racing, we create long-lasting, high-quality products that exceed customer expectations. Our products are used not only by simulation enthusiasts and dedicated e-sports athletes but also by some of the world’s fastest motorsport drivers to train off track.

While our products combine the precision of e-sports with industrial expertise and raw performance, the atmosphere at our office in Hervanta is cozy and welcoming. Our relaxed and flat organizational culture is symbolized by woolen socks, worn by everyone, including the CEO. This unique blend of cutting-edge technology and a supportive work environment has earned us the title of Finland’s Most Human-Centric Workplace in 2024, by Hälsa.

Simucube (Granite Devices Oy) was founded in 2007 and is fully owned by its employees. In 2024, our revenue was over 15 M€.

Interested in joining us?

Excellent! Here are the next steps:

The application period is 7.1.2026–1.2.2026. Please send us your application and CV and tell us where you see yourself in our Simucube crew. If you have any relevant experience in customer service, e-commerce, or logistics, we’d love to hear about it!

We will review your application and may contact you to have a closer discussion about the role, already during the application period. During the discussions, you’ll get to meet some of your possible future team members.

We are flexible with the starting dates, but please note that we hope you can join us around May/June!

Have questions about the role or what it’s like to work with us? Reach out to Titta Saarinen, our Talent Acquisition Manager, at titta.saarinen@simucube.com or +358 45 807 2044.

Employee well-being and a fulfilling life are at the core of our culture. We offer flexible working conditions overall, but all our roles require regular presence at our office in Hervanta, Tampere. Please note that our candidates must be eligible to work in Finland, as we don’t currently have the resources to assist with relocation or the VISA process.

Are you ready for the race? Join us to make an impact today and define tomorrow for yourself, our team, and our customers!